Home
Products
Rates
Specials
Downloads
Contact Us
FAQ

NOTICE:

As a renter of an inflatable bouncer or slide YOU are required to have a responsible adult supervise the ride and children at all times that the ride is in use! The adult must know all the safety rules and also be the enforcer of these rules. The supervisor is responsible for the safety of the children and the care of the equipment.

Are the Inflatable Bouncers safe?
How many can jump at one time?
What does delivery include?
How much space do I need for the inflatable?
What requirements do you need for an inflatable?
What time do you deliver and pick-up the bounce house?
Can the inflatables be setup indoors?
How do I reserve an inflatable?
How far in advance should I reserve my inflatable?
What is your payment policy?
What if it is forecasted to rain? or it is raining?
SHOPPING AROUND? Here's what you need to know before you select a company!
Do you rent on Holiday Weekends and on Local Special Event days?
Do you rent inflatable units for overnight use?

 

 


Are the Inflatable Bouncers safe?
Absolutely! As long as all the rules outlined on the operating procedures page of your rental contract are followed, and the unit is supervised at all times, they are very safe.


How many can jump at one time?
Children Age 4 to Age 7: 8-10 Little People (Maximum weight of each individual occupant not to exceed 100 Lbs.)
Children Ages 8 - 12: 5-7 Young People (Maximum weight of each individual occupant not to exceed 140 Lbs.)
Over age 12: 3-4 Teens or Adults (Maximum weight of each individual occupant not to exceed 225 Lbs.)

For their safety, children 3 and under are not permitted in / on the inflatable unit(s), per manufacturer recommendations.





What does Delivery include?
Delivery includes coming to the specified location, going over the rental agreement and Rules of Conduct with you in person. Once reviewed, we will accept your payment. We will then setup your bouncer and do a "walk-around" to go over the jumper's safety points. At the end of your event, we will come back, pack up the unit and perform a brief survey. Each visit will take approximately 20 - 30 minutes. Note: You MUST be present at time of delivery.

How much space do I need for an inflatable?
An additional 3 - 5 feet of unobstructed perimeter around each side of the inflatable, this is the bare minimum. Thus a 15 x 15 bouncer requires a 21 x 21 min. sq. foot space to be placed. In addition, low hanging branches are also an obstacle that must be removed.

What requirements do you need for an inflatable?
Our inflatables can be virtually setup up on any level surface such as grass, concrete, asphalt. The location must be free of rocks, sticks, branches, rough debris and fecal material. If you have an in ground sprinkler system, please make sure the timer is not set to go on. If you have outdoor pets you must pooper scoop the area to receive the inflatable and the play area around where the inflatable will be placed.

The bouncers also requires 110 VAC outlet, located within 50feet of the inflatable. (Household GFI outlets are required.) For outdoor events where electrical hookup is not available, Jump 4 Joy Bounce House Rentals, LLC can supply a portable generator for an additional fee of $10.00 per hour (4 hour minimum fee will be charged)..


What time do you deliver and pick-up the bounce house?
Earliest delivery is 9:00 AM (11:00 AM on Sunday) for any unit rental, the latest pick-up is 9:00 PM for any unit unless other written agreements have been made or as defined in the special notes. You have 8 Hours of Rental time for same day use, between the hours of 9:00 AM & 9:00 PM. Overnight rentals require an addition rental charge based on the inflatable unit you are renting. You have use of the inflatable unit for 16 hours from time of scheduled delivery, to time of pick-up. Overnight rental charges are one-third (1/3) of the published one day rental rate, plus applicable taxes. 2-day rentals are typically delivered and set up at 10:00AM on day 1 and picked up (deflated) at 6:00 PM on day 2. Two day rentals are an additional one-half (1/2) of the published one-day rental rate.



Can the Inflatable be setup indoors?
Yes, The rides can be setup indoors providing we have adequate ceiling clearance.

How do I reserve an inflatable?
It is recommended that you phone us at 502-379-5071 to secure your reservation as soon as you determined the date of your event. The sooner, the better.

How far in advance should I reserve my inflatable?
It is our recommendation if you want a specific inflatable you should make your reservation as soon as you have a party date scheduled. The sooner, the better! Most reservations take place 2 - 3 weeks from the scheduled day. However, last minute rentals may be available even if you call the day before or the day of your party / event, if we still have inflatable units available or another customer has cancelled for some reason, and depending if our delivery schedule permits. Keep in mind you may need to settle for something other than what you really wanted.


What is your payment policy? When is payment due?
Full payment is due upon delivery. At this time we only accept Cash or Money Orders.

What if it is forecasted to rain? or it is raining?
Inflatable rides cannot be used during rain, lightning & thunderstorms or high winds. If it has been forecasted that there is a 50% or better chance that it might rain, you have the option to cancel anytime before the delivery process has begun. Twenty-four hour notice is preferred but notify us at least 2 hours before the originally scheduled delivery / set-up time. Refund or Rain checks will NOT be issued if the rental unit has been dispatched and on its way to your event location or has already been delivered, or in the event of the leased equipment not being used for any reason. Be aware that WE RESERVE THE RIGHT TO CANCEL YOUR RESERVATION IF INCLEMENT WEATHER IS IMMINENT, UP TO THE TIME OF DELIVERY! If you have any questions about our weather policy please call 502-379-5071. If a customer insists that we deliver the inflatable unit for their event when we have advised them to cancel or the forecast for rain and high winds is imminent and exceeds a 50% chance of rain, and additional $75.00 dollars will be due at time of delivery for drying charges to set-up the inflatable unit(s) at our company location to get all of the internal components of the inflatable dry (water does seep through the seams of the inflatable and gets inside the internal workings and baffles of the inflatable structure), drying off the accessible, outer surfaces of the inflatable unit does not mean it is dry, the netting on the walls will get wet and will mold if not thoroughly dried. Additionally the customer is responsible for repair charges for damaged inflatable units as the result of high winds being ignored and neglecting to deflate the inflatable, also, damage to the inflatable from allowing riders to use the inflatable when wet & slippery that can result in side webbing, vinyl, and seam stitching to be ripped or torn.

In the event that it does rain during your rental period. Exit the ride, but leave it in operation unless winds are exceeding 15 mph. If winds exceed 15 mph deflate the unit, cover it with a tarp, and stake down the corners of the cover tarp. After the rain and winds subside remove the cover tarp and re-inflate the unit. You can reenter the ride after it has completely dried. To speed up this process an adult can dry the ride with a towel. Absolutely, under no circumstances should riders enter the ride if it is raining or wet. Wet Vinyl is slippery and dangerous.

In addition, if winds exceed 15 mph the unit must be exited and then deflated.



SHOPPING AROUND? Here's what you need to know before you select a company!
If you are looking at renting an inflatable there are a few things you need to ask before you select a company.

 

Does the company set-up the equipment and train you on the proper operation and supervision? Saving a few dollars by picking up the inflatable yourself may seem like a good idea, but consider how you will load/unload and transport a unit that weighs in excess of 280 - 350 pounds! Will you be able to set the unit up and ensure the unit is operated safely? Will you also be able to fold the unit back up the way your received it? Professional delivery, set-up, training and take down is extremely valuable when you are busy with the many other details when hosting a party.

How clean are the inflatables? Ask how often the units are cleaned out! A moonwalk should be vacuumed out and completely wiped out with a clean/disinfectant after every rental. Your child deserves a clean and sanitized bounce house!

Jump4Joy Bounce House Rentals prides ourselves in clean and safe bounces! We do everything possible to provide a safe, and enjoyable fun time for your special event.

Do you rent on Holiday Weekends and on Local Special Event days?

Yes, Jump 4 Joy does rent on Holidays and local Special Event days (such as Thunder Over Louisville, The Oaks Race Day and on the Kentucky Derby Day).
There is an additional charge for Holiday Weekend days and Special Event days due to high demand for those days and to cover the additional time & compensation costs of working our delivery people on days they would like to have time off for as well, but instead are out making deliveries and setting up inflatable units to make your holiday or special event day, “special for you.” Rentals on these days have an additional “reserve & hold” charge of one-third (1/3) of the normal, published, per day rental rate for the specific inflatable unit you want to reserve, this amount is due at least one week in advance of the reserved date as a “non-refundable payment to reserve & hold” the unit you want for that specific day and special event. All other additional charges for overnight rentals, 2-day rentals and Weekend Specials still apply in addition to this non-refundable payment to reserve & hold. If the “reserve & hold”, non-refundable payment is not received one week (7 days) prior to your original reserve date, your “reserve & hold” date will be voided and the reservation for the unit you requested will be cancelled and made available to the public on a first come, first served basis.


Do you rent inflatable units for overnight use?

Overnight rentals require an addition rental charge based on the inflatable unit you are renting. You have use of the inflatable unit for 16 hours from time of scheduled delivery, to time of pick-up. Overnight rental charges are one-third (1/3) of the published one day rental rate, plus applicable taxes.

Contact Jump4Joy Bounce House Rentals today.

Make your next event unforgettable with a smile on EVERY face!

Home
Products
Rates
Specials
Downloads
Contact Us
FAQ